Legal
Privacy Policy
Last updated: April 29, 2026
Overview
This Privacy Policy explains how FlyingWeb LLC (“FlyingHost,” “we,” “us”) collects, uses, and protects information when you use our website and hosting services. By using FlyingHost, you agree to the practices described here.
Information we collect
- Account information. Name, email address, billing details, and company name when you sign up.
- Service data. The websites, files, databases, and configuration you host on our infrastructure.
- Usage and logs. IP addresses, browser and device information, request logs, and performance metrics needed to operate the service.
- Support communications. Messages, attachments, and metadata you share with our support team.
How we use information
- To provide, maintain, and improve the FlyingHost service.
- To process payments, send invoices, and prevent fraud or abuse.
- To communicate with you about your account, security, and product updates.
- To meet legal obligations and enforce our Terms.
Sharing
We do not sell personal information. We share information only with vetted subprocessors that help us deliver the service (for example, payment processors, email providers, and CDN partners such as Cloudflare), or when required by law.
Data retention
We retain account and billing information for as long as your account is active and for a reasonable period afterwards to comply with legal and accounting obligations. Backups of your service data are kept according to the retention period in your plan.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information. Email privacy@flyinghost.com and we'll respond within a reasonable time.
Contact
For privacy questions, write to us at the address below or email privacy@flyinghost.com.